1 Ask permission to text.

Before texting someone’s cellphone, you should ask for their okay.

2. Expecting an immediate response

Not everyone responds to text messages in the same way. If you need an immediate response, try to give the person a call or try email marked “urgent.” If you think you’re going to need to follow up with someone multiple times, consider moving the conversation to email.

3. Using too many emojis

To cut down on the risk you’re viewed in a not-so-professional light, cut down on your use of smiley faces.

4. Allowing excessive grammar and spelling mistakes

Text messaging isn’t the place for lazy spelling and grammar. Mistakes point to a lack of clear communication skills and attention to detail. Be sure to double-check your messages before you send, and send an asterisked clarification if a mistake slips by your proofread.

5. Sending messages at inappropriate hours

Try to text during normal working hours (a good place to start: 8 AM to 7 PM). If you need to send a message before or after office hours, clarify at the beginning of the message why you’re sending the message then instead of in the morning.

6. Sending long blocks of text

If you need to send a message that is more than a few sentences, email is probably the best route.

7. Sending sensitive information

Professional text messaging is all about boundaries. You never know who may be reading notifications — or who may be receiving screenshots.

HT @theLadders

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